Big Fox is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
If there is no courier service available in your area, we will ship your items via Government Registered Book-post or Speed-post.
For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
HOW LONG WILL IT TAKE FOR MY ORDER TO BE DISPATCHED ?
Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 4 to 6 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call us at 7895723230 or email us at crm@bigfox.co mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Happy Shopping
Team-Big Fox
DISCLAIMER POLICY
The information contained in this website is for general information purposes only. The information is provided by www.bigfox.co and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of www.bigfox.co.We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, www.bigfox.co takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
OUR PREVENTION POLICY FOR COVID-19
YOUR WELL-BEING IS OUR TOP PRIORITY. HERE'S EVERYTHING WE ARE DOING TO KEEP YOU SAFE.
1. No Contact Delivery:- All our delivery partner's have been trained for proper sanitization & social distancing norms & carry official permission to operate.
2. Safe Packaging:- All necessary precautions have been taken while packing your order. Delivery bags, vehicles & devices are cleaned at the start & end of the route. All our packing staff are temperature screened on daily basis & it is mandatory to wear hand gloves & shields while packing the products.
3. Mandatory Sanitization:- All our warehouses and pack station are daily sanitized with disinfecting machines and employees have been instructed to wash their hands frequently. Social distancing is practised throughout the packing process.
4. Health Monitoring:- We have mandatory temperature checks of all our employees at entry gates , operation areas & work stations. We are also monitoring everyone's health and have a provision for self-health declaration for all our employees at the warehouse.
